obeeba Terms of Service

1. Who we are and what these Terms cover

OBEEBA TECHNOLOGIES, INC. ("obeeba," "we," or "us") provides the obeeba app, website, and related room-design, product configuration, ordering, and support services (the "Services"). These Terms govern use of the Services. The order confirmation identifies the seller and the items and services you are buying.

By accepting these Terms, you agree to them. If you do not agree, do not use the Services. Our Privacy Policy explains how we handle personal information. Accepting these Terms does not authorize marketing messages or sharing personal information with a third-party AI provider.

The Services are for adults 18 or older. You must be at least 18 to create or maintain an account, use the Services, or place an order. A parent or guardian's participation does not create an exception.

2. Accounts and communications

Provide accurate account and order information, protect your credentials, and tell us at support@obeeba.com if you suspect unauthorized access. You are responsible for activity you authorize. Nothing here makes you responsible for unauthorized activity beyond what applicable law permits.

We use available in-app, email, and other channels for account security, orders, delivery, and support. We obtain separate consent for electronic records or messages when required. Transactional texts are available only when offered and you choose to receive them. Message and data rates may apply. Frequency varies. Use the opt-out or help instructions provided with the messaging program. Consent to text messages is not a condition of purchase.

3. Room scans, designs, and AI-assisted previews

Scans, estimates, recommendations, and previews are design aids. They may be inaccurate and are not a substitute for checking dimensions, fit, product specifications, mounting requirements, or site conditions. Color, texture, and lighting in a preview can differ from the finished product. A preview is not an order, a final specification, or a guarantee of fit. Do not rely on the Services for structural, electrical, building-code, or other safety-critical advice.

Review the final specifications, measurements, price, and delivery details before approving an order. Your approval does not waive remedies for damage, defects, incorrect fulfillment, or any rights the law protects.

4. Your content, designs, and intellectual property

You retain your rights in the photos, scans, and other content you submit. You give us and our service providers permission to use the content to provide the features you request, operate and secure the Services, and fulfill and support your order. This permission is subject to our Privacy Policy and any separate consent needed before sharing. It does not authorize use of identifiable room content for unrelated advertising or model training.

Submit only content you are entitled to share. Avoid capturing people, private documents, or material not needed for your project. You are responsible for obtaining any permissions required for content you provide.

We and our licensors retain rights in the app, website, software, brand, and catalog. You may use the Services and available outputs for your own lawful planning and purchases, subject to third-party rights. AI outputs may not be unique, and we do not guarantee ownership, exclusivity, or commercial rights in them.

5. Acceptable use

Do not access someone else's account or private project without permission, bypass security, impersonate others, interfere with the Services, submit unlawful or infringing content, or use the Services for fraud. Do not scrape, resell, copy, or reverse engineer protected parts of the Services without permission, except to the extent the law gives you that right.

6. Prices, taxes, and order confirmation

Prices and availability depend on the product, configuration, address, and service area. Product display prices exclude applicable U.S. sales tax unless expressly stated otherwise. Before payment, the order summary shows product prices, shipping and service charges, taxes we collect, and the total due. Applicable sales tax is shown separately. Import charges, delivery, and installation are not sales tax; the summary shows what is included in your order.

A saved design or cart does not reserve a price or product. Before payment, we show the order specifications, charges, delivery arrangements, and applicable order conditions. If a material change is necessary after confirmation, we explain it and seek your agreement where required. We do not add undisclosed charges or substitute a materially different item without your authorization.

7. Custom orders and payment

For a custom item, Final Approval means your approval of the production specifications, configuration, quantities, price, and other order details. The default is payment of the full confirmed amount after Final Approval and before Production Release. A different payment schedule applies only when stated in a written order confirmation or separate agreement before payment. Applicable payment limits and consumer protections still apply.

Production Release occurs when we send the approved production package to the supplier. It requires Final Approval, the payment required for the order, your authorization to proceed, and expiration of any applicable cancellation period. Payment alone does not authorize production or make an order nonrefundable. Production Start is when the supplier begins irreversible work or commits nonrecoverable resources.

Payments use the methods and providers shown at checkout. Do not send card details by email or chat. When you confirm payment, you authorize the displayed charge.

8. Cancellation, returns, refunds, and defects

For help, contact support@obeeba.com with your order number and the issue. Your order's disclosed terms and applicable law govern cancellation and refund eligibility. Before Production Release, contact us promptly to cancel; we will not treat payment alone as making the order nonrefundable. After release, we will check whether production can be stopped and whether nonrecoverable costs were incurred. Any deduction must have been properly disclosed and be permitted by law.

After irreversible production starts, a correctly made custom item may not qualify for a change-of-mind cancellation or return if the limitation was disclosed before purchase and is permitted by law. It does not prevent a claim for damage, defect, wrong item, material deviation from approved specifications, or an obeeba-controlled error. We will investigate and provide the remedy due under the order's terms and applicable law. For standard items, use the return terms presented before purchase; custom-item restrictions do not automatically apply.

If practical, retain the packaging and provide the order records or photos needed to investigate. Requests for evidence do not remove rights you have under law. Refunds will be handled using the original payment method where appropriate and within the time required by law. Nothing in these Terms removes a nonwaivable warranty, remedy, or payment dispute right.

9. Shipping, delivery, and installation

Production, shipment, delivery, and installation are different stages. Review the estimates and scope for your order. If we cannot ship within the applicable time, we will notify you and offer the delay, cancellation, and prompt refund options required by law. Custom-order limitations do not override those rights.

Provide accurate address and access information. Installation is included only when listed in the order confirmation. Use suitable hardware and qualified help where needed. Proposed extra charges or services are disclosed before you agree to them.

10. Third-party services and device permissions

Payment, mapping, login, and other providers may apply their own terms to services they provide independently. This does not change our responsibilities for our orders or disclosures. Manage camera, photos, microphone, location, and other device permissions in device settings. The Privacy Policy explains separate permissions for third-party data sharing.

11. Service changes, suspension, and termination

We may change features or suspend access for security, fraud, material violations, or legal reasons. Where practicable, we provide notice and a way to reach support. Closing an account does not cancel an outstanding order or remove an eligible refund or other rights already accrued. You may request account deletion as described in the Privacy Policy.

12. Warranties, disputes, and applicable rights

We do not guarantee uninterrupted or error-free app or AI operation. To the extent permitted by law, those features are provided as available. This does not disclaim product warranties provided to you, nonwaivable consumer remedies, or liability that cannot lawfully be excluded. Any limitation applies only to the extent permitted by law.

For a dispute, contact support@obeeba.com so we can try to resolve it. This does not waive the right to contact a regulator, dispute a charge, or seek relief available under applicable law. Mandatory consumer protections remain in effect. If one provision is unenforceable, the rest apply to the extent permitted by law.

13. Updates and contact

We post the current Terms and provide notice of material changes when required. Changes apply prospectively and do not rewrite a confirmed order without your agreement where required by law. The version presented when you confirm your order applies to that order, subject to mandatory legal protections.

Questions about these Terms or an order: OBEEBA TECHNOLOGIES, INC., support@obeeba.com.